Privacy Policy

    We value your privacy and are committed to protecting your personal data.

    Last Updated: December 2024

    1. Introduction

    This Privacy Policy explains how BC Travel collects, uses, stores, and protects your personal data, in compliance with the General Data Protection Regulation (GDPR).

    2. Data Controller

    Identity

    BC Travel

    Email Contact

    geral@bctravel.pt

    Phone

    +351 915 191 975

    3. Collected Data

    We collect data necessary to provide our transport services:

    CategoryExamplesPurpose
    IdentificationName, Email, PhoneContact & Service Execution
    PaymentsTransaction HistoryBilling & Accounting
    ServiceLocations, Flight InfoTransfer Organization
    NavigationIP, Browser InfoSecurity & Analytics

    4. Legal Basis

    PurposeLegal BasisDetails
    Booking & PaymentsContract PerformanceNecessary to fulfill the service requested.
    Operational CommsContract PerformanceSending updates about your ride.
    Direct MarketingConsentOnly if you opted in.
    Cookies (Optional)ConsentAnalytics & Marketing cookies.

    5. Data Sharing

    We do not sell your personal data. We only share it with:

    1Drivers

    To perform the pickup and drop-off service.

    2Payment Partners

    To process secure credit card payments.

    3Authorities

    If required by law (e.g., tax authorities).

    6. Data Retention

    We retain data only as long as necessary:

    Bookings

    Normally 10 years (legal obligation for tax purposes).

    Marketing

    Until you withdraw consent or unsubscribe.

    Cookies

    Variable duration, depending on the type of cookie.

    7. Your Rights

    Right to Access
    Right to Rectification
    Right to Erasure
    Right to Portability

    How to exercise: Send an email to geral@bctravel.pt. We will respond within 30 days.

    8. Cookies

    TypeFunctionControl
    EssentialCore site functionalityCannot disable
    AnalyticalVisitor statsCookie Banner
    MarketingAd targetingCookie Banner

    9. Security

    Measures Implemented:

    • SSL Encryption (HTTPS)
    • Restricted Access to Data
    • Regular Security Audits

    10. Contacts

    Company Info

    • NIF: 518746135
    • Email: geral@bctravel.pt
    • Phone: +351 915 191 975
    • Website: localhost

    Questions? Contact our DPO at the email above.

    Complaints? You have the right to lodge a complaint with CNPD.

    National Authority: CNPD - comissao nacional de proteccao de dados.

    11. Attachments

    Cookies Policy

    Detailed list of cookies used is available in the cookie banner settings.

    12. Portugal Specifics

    Specific Mentions

    • Reference to Lei 58/2019 (Execução do RGPD).
    • Physical address is available on request.

    Last Updated: December 2024
    We reserve the right to update this policy.